Contact Us - Leaf Water

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If you have an emergency, it is important that you let us know. Call our 24-hour helpline.

Need help? Call our team

0345 646 0680

Latest Incidents

We are here to support you whenever you need it. Click below to report a problem or get in touch with us.

Report a Problem

You can manage your account online here.

Manage Your Account

If you’d like to set up a direct debit to pay your water bill, you visit this page to find out more.

Click here

Get in touch

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FAQs

Looking for a quick answer? Here are some of the questions we’re most commonly asked, along with helpful information and guidance.

What should I do if I have low water pressure?

Please report the problem here and one of our friendly team will be able to assist you. Alternatively you can call our 24-hour helpline on 0345 646 0680.

What should I do if I cannot pay my water bill?

If your circumstances have changed and you need extra support, you can find information on our Priority Services page.

You may also be eligible for WaterSure, which is a government scheme designed to support those with high water usage, find out more here.

What should I do if my water tastes, smells or looks odd?

Delivering high quality water is our priority, but sometimes tap water can taste and smell unusual or look different.

If you are experiencing issues with your water, please report the problem and one of our friendly team will be able to assist you.

We’re Leaf Water. We deliver clean, safe drinking water straight to your taps and remove wastewater from your property.

Get in touch

Operational emergency?

Report a Problem

Manage Your Account

Set up Direct Debit

Next Steps: Sync an Email Add-On

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Operational emergency?

Report a Problem

Manage Your Account

Set up Direct Debit

FAQs

My Account

Your Water

More