During this period of hot weather, you may find that the increased demand means you have lower water pressure than normal.

Temporary Use Bans are in place

To help protect water supplies, Affinity Water, Anglian Water, Cambridge Water, Essex & Suffolk Water, South East Water, South West Water, Thames Water and Wessex Water have introduced a Temporary Use Ban (TUB), previously known as a hosepipe ban.

Where Leaf Water customers live within the geographical area of a water company that has introduced a TUB, we have also published a TUB, as this generates water-savings that contribute to protecting water supplies for everyone in the region during this drought event.

If you’re unsure whether your property is affected, you can check if you receive your water bill from us or get in touch via our contact page.

If you wish to make a representation concerning any of these prohibitions, you can email
enquiries@leafwater.co.uk or telephone 0345 646 0680.

For the latest Government update on the ongoing dry weather, click here.

Thank you for your consideration and understanding of this dry weather event.

Please see the map below for the areas covered by TUBs.

 

Please see below for the region(s) affected by TUBs:

Affinity Water Region

We introduced Temporary Use Bans (TUBs) on Friday 17th July 2026 in the following Leaf Water areas supplied by Affinity Water:

  • Cowards Lane, Codicote, SG4
  • Henham Road, Elsenham, CM22
  • Newhall (3A), Harlow, CM17 9SA
  • Ongar, Chelmsford Road, CM5
  • Parsonage Road, Takeley, CM22
  • Royston Road, North Hertfordshire, SG8
  • Rush Lane, Bishop Stortford, CM22
  • Thaxted Road, Saffron Walden, CB10
  • Watling Street, St Albans, AL2
  • Wedow Road, Uttlesford, CM6
  • Whalebones Park, Barnet, EN5
  • Highover Farm, Hitchin, SG4
  • North Road, Takeley, CM22
  • St Ippolyts, Hitchin, SG4
  • Clifton Nurseries, Addlestone, KT15
  • Audley End, Saffronn Walden, CB10
  • Lillibrooke Manor, Maidenhead, SL6

We introduced Temporary Use Bans (TUBs) on Friday 21st August 2026 in the following Leaf Water areas supplied by Affinity Water:

  • Colchester Road, CO7
  • Una Road, CO12
  • Valley Road, CO12
  • Wellwick, CO16

Anglian Water Region

We introduced Temporary Use Bans (TUBs) on Thursday 16th July 2026 in the following Leaf Water areas supplied by Anglian Water:

  • Woods Meadow, Lowestoft, NR32
  • Long Stratton West, Tharston, NR15
  • Ixworth Road, Thurston, IP31
  • Hakewill Mews, Thurston, IP31
  • Abbots Vale, Bury St Edmunds, IP33
  • Haverhill (4,5), Farrant Road, CB9
  • Bournebridge Road, Halstead, CO9
  • Chesterwell, Colchester North, CO4
  • The Folley, Layer-de-la-Haye, CO2
  • The Ridgeway, Potton, SG19
  • Walton, Fenny Stratford, MK7
  • Tattenhoe (5), Tattenhoe Park, MK4
  • Graves Paddock, Arlesey, SG15
  • Legsby Road, Market Rasen, LN8
  • Millbrook Lane, Wragby, LN8
  • Woodhall Spa, Lincolnshire, LN10
  • Halton Road, Spilsby, PE23
  • Tytton Lane, Boston, PE21
  • Tumbler Hill, Swaffham, PE37
  • Ermine Street, Huntingdon, PE29
  • Woodland Valley, Rothwell, NN14
  • Ransome Road, West Northamptonshire, NN4

 

Cambridge Water Region

We introduced Temporary Use Bans (TUBs) on Friday 24th July 2026 in the following Leaf Water areas supplied by Cambridge Water:

  • West Cambourne, Cambourne, CB23
  • Middle Watch, Swavesey, CB24
  • Northstowe, Longstanton, CB24

 

Essex & Suffolk Water Region

We introduced Temporary Use Bans (TUBs) on Friday, 7th August 2026 in the Leaf Water areas supplied by Essex & Suffolk Water.

These restrictions affect our customers in the following Developments at:

  • Rivenhall Park, Braintree, CM8
  • Heybridge (4), Maldon, CM9
  • Beaulieu Park & Beaulieu Park (X,Y), Springfield, CM1
  • Land North of Shenfield, Brentwood, CM15
  • Dunton Road, Basildon, SS15
  • Rayleigh (3), Rawreth Lane, SS6
  • Hart Road, Castle Point, SS7
  • Fossetts Farm, Prittlewell, SS2
  • Shoebury Garrison, Shoeburyness, SS3
  • Foster Close, Ormesby St Margaret, NR29
  • Woods Meadow, Oulton Broad, NR32
  • Abbey Road, Leiston, IP16

South East Water Region

We introduced Temporary Use Bans (TUBs) on Friday 31st July 2026 in the following Leaf Water areas supplied by South East Water:

  • Lenham, Maidstone, Kent, ME17 2LR
  • Mill Road, Wealden, BN27
  • North Street, Horsebridge, BN27
  • Bishops Lane, Ringmer, BN8
  • Lewes Road, Ringmer, BN8
  • Beauchamp Gate, Uckfield, TN22
  • Mockbeggar Farm, Uckfield, TN22
  • Moat Road, Ashford, TN27
  • Coxbridge Farm, Farnham, GU9
  • Hale Road, Waverley, GU9
  • Upper Cufaude (2), Bramley, RG26
  • Longwater Road, Finchampstead, RG40
  • Hogwood Garden Village, Finchampstead, RG40
  • Lower Mount Farm, Cookham, SL6

South West Water Region

We introduced Temporary Use Bans (TUBs) on Friday 21st August 2026 in the following Leaf Water areas supplied by South West Water:

  • Pomeroy Place, EX1
  • Tithebarne Green, EX1

Thames Water Region

We introduced Temporary Use Bans (TUBs) on Saturday, 25th July 2026 in the Leaf Water areas supplied by Thames Water.

These restrictions affect our customers in the following areas:

  • Marlborough Park, Central Swindon South, SN3
  • Moredon Road, Swindon, SN25
  • Shrivenham Road, Highworth, SN6
  • The Steeds, Great Faringdon, SN7
  • Lady Grove, Didcot, OX11
  • Knights Road, Blackbird Leys, OX4
  • District Centre (D), Blackbird Leys, OX4
  • Himley Village, Bicester, OX26
  • Banbury Road, West Oxfordshire, OX7
  • St Anns Hospital, London Borough of Haringey, N15
  • Solomon’s Passage, Southwark, SE15
  • London Road, Royal Borough of Windsor and Maidenhead, SL3

 

 

 

 

Wessex Water Region

We introduced Temporary Use Bans (TUBs) on Friday, 21st August 2026 in the Leaf Water areas supplied by Wessex Water.

These restrictions affect our customers in the following areas:

  • Canal Way, TA19
  • Goldwell Farm, TA18
  • Hullavington, SN14
  • Marshall Road, SN10
  • Manor Farm, BA8
  • Saltersford Lane, SN14
  • Staplegrove Road
  • Sutton Benger, SN15
  • Tanzey Lane, DT10

 

 

 

 

Legal Notice of Temporary Use Ban

Advanced Water Infrastructure Networks Limited (AWIN) trading as Leaf Water gives notice that, pursuant to sections 76 and 76A-C of the Water Industry Act 1991, the uses of water detailed below supplied by AWIN are restricted. The use of a hosepipe, including using sprinklers, dripper hoses, automatic irrigation systems and similar devices, is prohibited for the following:

  • Watering a garden
  • Cleaning a private motor-vehicle (or trailer for such a vehicle)
  • Watering plants on domestic or other non-commercial premises
  • Cleaning a private leisure boat
  • Filling or maintaining a domestic swimming or paddling pool
  • Drawing water for domestic recreational use (such as hot tubs)
  • Filling or maintaining a natural pond
  • Filling or maintaining an ornamental fountain
  • Cleaning walls, or windows, of domestic premises
  • Cleaning paths or patios
  • Cleaning other artificial outdoor surfaces

For more information and guidance on drought, click here.

You can also view our Drought Plan, Water Resources Management Plan and other key documents on our Publications page.

Restricted

A hosepipe includes anything connected to your mains water supply that’s used for the same purpose, including sprinklers and pressure washers.

Exceptions

You can still use a hosepipe if:

  • You’re registered on our Priority Services Register and unable to make reasonable adjustments because of a health condition or disability. If you think you’re eligible, you can register for Priority Services
  • It’s needed to protect human health and safety
  • It’s needed for animal welfare, including the care of pets, livestock and fish
  • It’s connected to a water butt or other recycled water storage system, rather than the mains water supply
  • It’s connected to a drip or trickle irrigation system fitted with a timer and pressure-reducing valve that deliver water directly to the soil

Unsure or not already registered for Priority Services?

Find out more information on our Priority Services here.

Water Restrictions FAQs

Can’t see the answer you need?
Our team is here to help. Get in touch

What is a Temporary Use Ban?

A Temporary Use Ban, often referred to as a hosepipe ban, is introduced by your water company during times of drought. It helps reduce water use across the community so there’s enough to go around for essential needs.

Why are Temporary Use Bans put in place?

They are introduced to help save water in areas most affected by drought. When rainfall is lower than usual, water levels in reservoirs, rivers, and the ground can drop, and taking these steps helps make sure there’s enough water to go around for everyone.

How serious is a Temporary Use Ban?

A TUB is brought in when water levels are lower than usual, often after a dry spring or summer. It’s a precaution to make sure water supplies are protected. By following the rules, we can all help ensure there’s enough water for everyone’s essential needs.

How can I help during a Temporary Use Ban?

The best way to help is by using water wisely at home and in the garden. Every small change adds up, and together we can make a big difference to protecting local water supplies. You’ll find plenty of tips on our Water Saving page to get you started.

How do I know if a Temporary Use Ban applies to me?

To check if a Temporary Use Ban applies to you, please scroll to the top of this page to see the map of England showing affected areas. For a detailed map of your region, click the dropdown under the relevant section. If you’re unsure, you can contact us here and we’ll be happy to help.

What happens if the situation doesn’t improve?

If dry conditions continue, water companies may need to introduce additional restrictions. By using water wisely now, we can all help reduce the impact and protect supplies for everyone.

How will I know when a Temporary Use Ban has ended?

We’ll let you know as soon as the ban is lifted through local announcements, such as emails, SMS, and newspapers. Updates will also be posted on our website, so you can always check here for the latest information.

I have a non-mains water source – can I use a hosepipe from that?

Yes! You can still use a hosepipe from non-mains sources, such as rainwater collected in a water butt or water from a private borehole.

How long will a Temporary Use Ban last?

The length of a TUB depends on the weather and water levels. A TUB will continue until water resources such as reservoirs, rivers and groundwater have returned to manageable levels and our regional water supplier lifts restrictions in the area.

What is Leaf Water doing to manage drought in our areas?

We’re working closely with our suppliers to follow established guidance and make sure any restrictions are applied effectively. We’re also actively involved in discussions and planning to support recovery as quickly as possible, helping to protect water supplies for everyone in our community.

But I’m a Leaf Water customer, not a customer of these other water companies. Why do these restrictions apply to me?

We work collaboratively with the regional water companies who supply our water. During a drought event, we collectively apply restrictions to our customers to protect water supplies for everyone in the region.

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