Potential low pressure at CM22, Takeley due to upstream issue on the Affinity Water network. For more info click here.
During this period of hot weather, you may find that the increased demand means you have lower water pressure than normal.
We’re here to help! If you’re finding it hard to keep up with your water bill, a Social Tariff could reduce what you pay. Simply fill out this form, and we’ll check if you’re eligible.
What is a Social Tariff?
A Social Tariff is a reduced water bill for households who are struggling to pay. Social Tariffs vary by region, so we’ll match you to the tariff available in your area, including the relevant eligibility criteria and charges.
Who can apply?
You could be eligible for a Social Tariff if your household is on a low income or you receive certain benefits.
What you’ll need
To help us process your application, have these ready before you start:
Need a hand?
Call us on 0333 009 5212, and our team will be happy to help you complete your application.
