Report a Problem

Please be aware there are some areas of the country that have Temporary Use Bans in place. Check out our drought section for more information and helpful tips on how to be more water conscious.

Back to Home

Need to report a network problem or a leak? Just fill out this quick form and our friendly team will get right back to you.

We’re around Monday to Friday between 8:30am – 5:30pm.

If you have an emergency, it’s important you let us know. Call our 24-hour helpline on 0345 646 0680.

Not quite what you’re looking for? If you want to talk to us about your bill or account instead – try this!

Follow Leaf on socials

If you have an emergency, it is important that you let us know. Call our 24-hour helpline.

Need help? Call our team

0345 646 0680

Latest Incidents

We are here to support you whenever you need it. Click below to get in touch with us.

You can manage your account online here.

Manage Your Account

If you have a question about your latest bill, or payment information, and you can’t find the answer on our help & advice page, you can speak to one of our advisors.

Click here

Report a Problem

This field is for validation purposes and should be left unchanged.

This field is hidden when viewing the form

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020/). Important: Delete this tip before you publish the form.

Your Name*

First Last

Your Email Address*

Your Telephone Number*

Your Address*

Street Address Address Line 2 City Postcode Country

Let us know what the issue is*

What is your preferred method of contact?*

Telephone

This field is hidden when viewing the form

Section Break

CAPTCHA

FAQs

To contact our team please complete the form above.

What should I do if I have low water pressure?

It can be frustrating when your water pressure drops, but we are here to help you find out what the problem is.

Please contact us and one of our friendly team will be able to assist you.

What should I do if I cannot pay my water bill?

If your circumstances have changed and you need extra support, you can find information on our financial support schemes.

Visit our Priority Services page.

What should I do if my water tastes, smells or looks odd?

Delivering high quality water is our priority, but sometimes tap water can taste and smell unusual or look different.

If you are experiencing issues with your water, please contact us and one of our friendly team will be able to assist you.

We’re Leaf Water. We deliver clean, safe drinking water straight to your taps and remove wastewater from your property.

Report a Problem

Operational emergency?

Contact Us

Manage Your Account

Accounts & Billing

Next Steps: Sync an Email Add-On

Section Break

Operational emergency?

Contact Us

Manage Your Account

Accounts & Billing

FAQs

Your Account

Your Water Supply

More